Privacy notice
Effective October 1, 2026. My Business Books (Launch Canadian Business Books, at mybusinessbooks.ca) is a service of Launch Canadian (Launch Canadian Inc.), Ontario, Canada (“we”). Privacy contact: support@mybusinessbooks.ca.
What we collect
- Account: your email address and a scrambled (hashed) version of your password.
- Business profile: business name, your name, start date, type of work, contact details and address, and GST/HST registration details if you enter them. We don’t ask for your SIN, CRA login or banking passwords.
- Bookkeeping records you enter or upload: transactions, bank and card CSV files, invoices, customer names and contact details you add, receipt images and PDFs.
- Launch Canadian founder check: if founder pricing is switched on, we send your confirmed email address to Launch Canadian (launchcanadian.ca, the same company) to ask whether you bought the founder plan. We get back only yes or no and the length of the free period.
- Billing: your plan, PayPal subscription number, payment dates and amounts, and which account emails we sent you (not their contents).
- Security records: a sign-in session cookie, failed sign-in counts, and a change log of actions in your books (which record changed and when — not copies of the amounts).
We don’t use advertising or analytics trackers, and we don’t sell or rent personal information. The only cookie is the sign-in session cookie.
Why we use it
To provide Launch Canadian Business Books: keeping your books, producing reports and exports, securing your account, and responding to you. We don’t use your records to train AI models, and the app doesn’t send your records to an AI service.
Customer information you enter
If you add customers’ names, emails or addresses for invoices, you are responsible for having a reason to collect it. We process it only to provide the service to you.
Where it’s stored and who processes it
- Website, database and receipt files: Web Hosting Canada (WHC), a Canadian hosting company, on its servers in Canada. This includes the database that holds your books and the backups WHC makes of it.
- Email we send you (account, reminder and receipt emails): sent from our own mailbox at WHC, in Canada.
- Payments: PayPal. When you subscribe, you pay on PayPal’s own pages. PayPal tells us whether a payment went through, the amount and date — we never see your card or bank details. PayPal’s privacy statement applies to what you give PayPal. PayPal is part of a U.S.-based group and may process information outside Canada.
Your bookkeeping records and receipt files stay with our Canadian host and aren’t sent to PayPal or anyone else. Information processed outside Canada could be subject to access by foreign authorities under their laws.
How long we keep it
We keep your records until you delete them. If you delete your account, we keep only the date and amount of payments you made to us, because they’re part of our own business records; we never delete records because of their age. The CRA generally requires business records to be kept for six years from the end of the last tax year they relate to, and sometimes longer, so please export before deleting. If you close your account, your records stay available read-only for export. Permanent deletion removes your data from our live systems immediately; copies in our host’s backups are deleted automatically as those backups are replaced on WHC’s regular schedule. Ask us if you’d like to know the current timing.
Your choices
You can view, correct and export your information in the app, close your account, or delete it permanently from Settings. You can ask us about your personal information or make a complaint at support@mybusinessbooks.ca. You may also contact the Office of the Privacy Commissioner of Canada.
Security
Connections are encrypted. Each business’s records are separated by access controls in the database. Receipt files are private and opened through short-lived links. No system is perfectly secure; we’ll notify you and the regulator of breaches as the law requires.